RETURN & REFUND POLICY

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Return & Refund Policy

Thanks for shopping at Okami cards

If you are not entirely satisfied with your purchase, we're here to help.

 

Returns

You have 14 calendar days to return an item from the date you purchased it.

To be eligible for a return, your item must be unused, unopened and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Pokemon TCG Code Cards, opened card/booster packs and similar items with a printed, single-use, redeemable code, are not eligible for returns

Products not returned in this condition will be refunded at 50% of the sale value.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Cancellations / Order Amendments

You can cancel or amend any order before it has been dispatched, please contact us to do so.

Please note that alterations may result in a delay in dispatching your order. If your order has been already been dispatched, please follow our returns process.


Contact Us

If you have any questions on how to return your item to us, contact us.